Articles in Word of Mouth
Omo has combined GPS technology with a prize giveaway promotion as part of their “Try Something New With Omo” campaign. GPS devices are hidden in 50 detergent boxes throughout Brazil and the device is activate4d when the box is removed from the supermarket shelf.
The promotions agency then track the box to the consumer’s home, where winners receive a pocket video camera as well as an invitation for a day of outdoor fun at Unilever’s expense. To help alleviate consumer concerns the promotions team can cause the GPS to start beeping – let’s hope they don’t think it’s a bomb ticking
Twitter Co-founder Evan Williams talks about the ideas for driving twitter’s growth in the future.
Sweden is known for it’s innovation which not only expresses itself in design, but also in creative campaigns.
Agency Forsman and Bodenfors decided to use one of Facebook’s built in features of “Tagging” to get the word out about Ikea’s Malmo store opening. First, they created a Facebook profile for the store manager, Gordon Gustavsson. Then, over the next two weeks, uploaded images from of IKEA showrooms to his Facebook photo album.
Alan Long, Research Director for Hitwise reports that Social Media Traffic in Australia has nearly caught Search as depicted by the following chart.

Top 10 Social Networks in Australia are shown here, dominated by Facebook which boasts over 8 million Australians.

The net affect is that companies need more than ever to develop a strategy for Listening and Engaging with these networks so that they have the ability to influence consumers.

October 15th is Blog Action Day, where 10,000 bloggers around the world are writing about climate change.
Social Media certainly provides a platform to harness the “collective” due to the global accessibility of internet and the ease of content publication which has given consumers a voice. Cause marketing is certainly one of the early adopters of doing this, and I expect to see a continued growth in corporate sponsorship of these initiatives, demonstrating the merging of social media engagement and PR.
The Economist has published this video which contains a series of interesting statistics about the changing media landscape.
Whilst the stats are US focused, they are representative of the changes that are occuring across the globe.
There is still lots of debate surrounding digital piracy.
Matt Mason’s new book “The Pirate’s Dilemma” addresses the issue of piracy demonstrating how piracy helped to evolve Hollywood prior to the existance of the internet. His book describes how piracy is an important source of innovation, and he describes how piracy can be used to effectively spread ideas. In doing so, Matt suggests how piracy itself can be leveraged as a valid business model.
Here’s a video of Matt talking about how youth culture is reinventing capitalism.
Not all campaigns will be successful, but not having a brief, or having one that is “too brief” definitely increases the likelihood of failure.
The Brief is one of the most important stages of the marketing process, and yet many clients fail to see it’s importance, and either ignore it all together or pass this responsibility to the agency. Agency created briefs or “reverse briefs” can work well where the client / agency understand each other well, but there should still be some kind of approval step so that clarity of scope is understood.
Often one of the hardest challenge of engaging with Social Media is to find your voice.
It often involves trial and error as well as feedback from trusted friends.
This week I gave a presentation to the Future Leaders meeting in Sydney and as well as providing insight into what Social Media is, I talked through the process for getting engaged and identifying your niche.
I still recall presenting the Facebook Australian population at 4.3 million around the middle of 2008.
It’s now surpassed 5 million which means that more than 1 in 3 of Australia’s online population is on Facebook.
This is quite compelling, and its not wonder that brands and organisations are starting to allocate marketing spend to reaching this audience.
The challenge of course is that social networks don’t respond well to interruption marketing.



