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State of Social Media in 2012
Thu, 12/01/12 – 7:57 | No Comment

Here’s a great deck on the state of social media in 2012 from Esteban Contreras

The State of Social Media and Social Media Marketing in 2012
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Articles tagged with: AmberNaslund ‘Amber Naslund’

Social Media Monitoring – categorisation
Thursday, 19 Nov, 2009 – 11:52 | No Comment

As organisations start to embrace social media monitoring, it’s important for them to categorise conversations to allow a suite of various engagement response tactics to be executed.

This beautiful slidedeck from Amber Naslund, highlights the key categories that should be considered.

Listen and Learn: New Media, New Metrics